Bad Service

<p>I have 2 decoders linked to my 'holiday home' account. Getting them activated/switched on is always a problem. Every friday when I phone, they have to escalate my request and then wait between 2 to 4 hours. Then every friday I query what the technical issue is, and get told thay my query has been escalated and they will come back to me. This has been going on since May. Very dissapointed in DSTV's service....</p> <p> </p>