1 reviews | Active since Mar 2014
Bad Service
<p>i did not ask DSTV to disconnect me when i was going away therefore my account was in arrears , i made a payment of R380.00 40 days ago and payment was confirmed as my account was on R0.00 last month.</p> <p> </p> <p>can someone please explain to me why is multichoice in my credit score saying that its in arrears when i have made all necessary payments 40 days ago.</p> <p> </p> <p>i have requested a callback from the website 2 weeks ago but nobody has contacted me.</p> <p> </p> <p>i called the call centre and the lady said the people that can help me donot have a number i must email and she gave me an email address which i emailed and it bounced back.</p> <p> </p> <p>can someone please call me regarding this as it is efecting my credit record.</p> <p> </p> <p> </p>
Dear Mbalenhle Anna-lee Mwelase
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Mbalenhle Anna-lee Mwelase
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Miss MAL Mazibuko
Apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your phone was just ringing and goes off, we were not able to leave a voice message for you. Upon checking your account we confirm that your invoice payment date is the 2nd of every month, on the 17\6\2016 there was an overdue amount of R379.50 payment was only made on the 17\6\2016. Please be advised that it could have been the amount that reflected overdue on your account at the time.
On the 1\9\2016 amount of R760.00 was paid and your DStv Premium service where activated from the 1\9\2016 til 1\10\2016. Your next payment of R759.00 is due on or before the 2\10\2016. Should you require any further assistance, please feel free to contact us.
Regards
Nesta
Dear Miss MAL Mazibuko
Apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your phone was just ringing and goes off, we were not able to leave a voice message for you. Upon checking your account we confirm that your invoice payment date is the 2nd of every month, on the 17\6\2016 there was an overdue amount of R379.50 payment was only made on the 17\6\2016. Please be advised that it could have been the amount that reflected overdue on your account at the time.
On the 1\9\2016 amount of R760.00 was paid and your DStv Premium service where activated from the 1\9\2016 til 1\10\2016. Your next payment of R759.00 is due on or before the 2\10\2016. Should you require any further assistance, please feel free to contact us.
Regards
Nesta
Hi Nasta
no i am right in front of my phone and it did not ring please call me on ********** 101
i did not ask you for a statement or my payment history.
PLEASE CLEAR MY CREDIT RECORD, why are you on my record if i have PAID.
thats my issue the long message that you wrote here makes me more angry which means you dont pay attention to detail.
please read my complain again and then call me on ********** 101.
Thanks
Hi Nasta
no i am right in front of my phone and it did not ring please call me on ********** 101
i did not ask you for a statement or my payment history.
PLEASE CLEAR MY CREDIT RECORD, why are you on my record if i have PAID.
thats my issue the long message that you wrote here makes me more angry which means you dont pay attention to detail.
please read my complain again and then call me on ********** 101.
Thanks