1 reviews | Active since May 2016

07 Sept 2016, 14:46

Bad service

<p>I' ve been a client of multichoice for years. When ever we used to go away for a week or over december months I phoned in and asked st disconnect one ore both tv' s. Today I phoned in and asked the pvr to be disconncted as this is the one my daughter uses at the moment. I was in an accident on saturday and have to stay in bed fot 6 weeks. My daughter came to take care of me. We asked the pvr must be disconnected for the obvious rrason it wont be used now. Previously it wasn' t a problem. No suddenly it can only be disconnected on the date of your payment. So the lady and the guy that calls himself the supervisor said to me it cant be done. So I have to plan accidents or anything else in advance. This is just plain stupidity. And I have to pay R1688 every month for this service and attitude. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2016, 15:09
Official

Dear Adri van Niekerk

We are acknowledge receiving your enquiry. Feedback will be communicated to you as soon as possible.

Kind regards

MultiChoice Enquiries team