NS
NADIA S

1 reviews | Active since Oct 2012

07 Sept 2016, 13:33

Bad Service

<p>We have problems with dstv george since we start with them. My husbands id is still incorrect on the system. They keep disconnecting our dstv for their fault. We must go in every week so they can reconnect. Today they just say they cant help because I dont know rhe id number they loaded incorrect. In the meantime we are more without dstv than its on. I want answers</p> <p> </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Sept 2016, 15:04
Official

Dear NADIA

We are acknowledge receiving your enquiry. Feedback will be communicated to you as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Sept 2016, 10:58
Official

Good day NADIA

Thank you for bring this matter to our attention.

Please provide us with your Husbands correct ID number, the smart and decoder number in order for us to update our records with the correct information and assist you accordingly.

Please reply as private in order for us to be able to view the requested information.

Awaiting your reply

Rupert

NS
NADIA S's update19 Sept 2016, 13:08
Reviewer Update

Good day Rupert.

Please contact me regarding this problem. Im sitting without DSTV AGAIN since friday. We are more without DSTV then we have DSTV. Monique at the George branch is not doing her work since whe joined. This is so so so bad.

Nadia ********** 381