gB
gift B

1 reviews | Active since Aug 2009

31 Aug 2016, 09:06

bad service

<p>i went to DSTV multichoice on the 28/08/2016 to do the change of ownership on my late mother decorder number u ********** 19 to be on my account ********** 8 and i told the guy who helped me to swap the packages around i was paying R219 on my old decorder u ********** 17 the guy name who helped me is Tswarelo at Maponya mall and everything went up until the next morning , coming to my surprise the packed ithat i payed all this donkey years just changed in a blink of an eye this is not on really total ******* this is day light ******* i want my package back for R219 that includes channel 161, i end up upgrading so that i can get 161 which was not on my budget can someone rectify the whole stupid thing or should i say *******</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 09:46
Official

Dear Gift

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Aug 2016, 10:34
Official

Dear Mr LG Buthelezi

As per our telephonic conversation, channel 161 is no longer on DStv Family package you are now able to view the channel on the DStv Compact package that you currently have active on your account. We've had an open period on the sport and local content for our subscribers where they viewed, SuperSport 3, SuperSport 4 and Mzansi Magic for the week of 22 to 29 August 2016, DStv Family and Access as confirmed.

Regards

Nesta