1 reviews | Active since May 2016
bad service
<p>early this year i placed a debit order for my dstv but the debit order didnt go through i paid cash then called to querie then i had a month where my debit order was unpaid. after again i made cash payment to reconnect. as last month i had no service i paid due amount + connection fee. to my suprice im told there is a month im owing. my agreement and contract stated that no payment no connection. i dont remember ever having a connection when i have not made a payment infact i dont even bother checking as im aware when there is no payment they will disconnect me. im very unhappy</p>
Dear Zanele
We are looking into your query. You will be provided with the feedback shortly.
Kind regards
MultiChoice Enquiries team
Dear Zanele
We are looking into your query. You will be provided with the feedback shortly.
Kind regards
MultiChoice Enquiries team
Good Day Zanele
DStv service is a month-to-month contract - when you pay your subscription, the contract for that month is fixed.
It is the responsibility of the subscriber to inform MultiChoice before the next payment date that they will not be using the service for the upcoming month.
Should this not happen the subscriber will be held accountable for any additional amount accumulated on the account.
Kind Regards
Rupert
Good Day Zanele
DStv service is a month-to-month contract - when you pay your subscription, the contract for that month is fixed.
It is the responsibility of the subscriber to inform MultiChoice before the next payment date that they will not be using the service for the upcoming month.
Should this not happen the subscriber will be held accountable for any additional amount accumulated on the account.
Kind Regards
Rupert