BAD Service

<p>BAD SERVICE I've had the worst possible service from DSTV for the last 8 months!! Suddenly January 2016 my account got disabled on a Monthly basis due to "Non Payment" althought I have a monthly debit order which has been running for years. I have been calling the Call Centre in Cape Town every month to get the Account Enabled again and to gte the problem resolved. I've escaleted to Team Leaders and Management but every time I just get a message back "SORRY but we cannot fix the issue, it is dependant on their Backend Support to fix and a call has been logged for that". However it's been 8 months without feedback and no resolvement. Lately it has gotten worse!!. Now my account gets DISABLED on a weekly basis. I even went so far as to start phoning the JHB Callcentre to see if they are more capable, but unfortunately not. This morning the whole family got up early to watch the 400m Final of Wayde van Niekerk at the Rio Olympics just to find that between last night and this morning that my DSTV account was disabled again. To make it worse is that the call centre is not open so I couldn't call in to get them to enable it again. Subsequently we lost out on viewing Athletics History for SA with Wayde winning GOLD and breaking the World Record.</p>