AK
Abdullah K

1 reviews | Active since Nov 2015

08 Aug 2016, 07:59

Bad Service

<p>I think the service that i have received is REALLY REALLY Bad... I had new Dstv installation done last week Wed, and still I am not able to watch anything, When calling Dstv they advise that it is a installer problem, The installer was there 3 times to re-install everything. I have just called Dstv and the agent tells me there is an issue with signal in the area, when i told her that everyone else around me receives signal and is able to watch Dstv, she keeps her mouth shut and has nothing to say to me. Then she tells me after that I have an outstanding balance, when I told her how can I pay for something I cant evan use, she keeps her mouth again. This is really bad service and as for the complaints that I see on Hello peter I think they should really change their quality of services. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2016, 09:07
Official

Dear Abdullah

We acknowledge receiving your enquiry. We will look into it and provide feedback as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Aug 2016, 10:43
Official

Dear Abdullah

Thank you taking our call today as discussed we have escalated your enquiry to the relevant department for further investigation and assistance. Feedback will be provided as soon as more information becomes available.

Regards

Elna