1 reviews | Active since Jul 2016

18 Jul 2016, 10:33

bad service

<p>Hi after so many attempts with Dstv/multichoice requesting them to retrieve and send me my account balance history, as I am told I owe and got disconnected after making a payment and not even using the service iv decided to take the matter further. Pls assist me as my services are disconnected, my customer code is ********** 6...I need someone to call me urgently as their Call centre is also ridiculously busy and time consuming.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Jul 2016, 12:49
Official

Dear Lerato Booi

We are looking into your enquiry. Feedback will provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2016, 14:00
Official

Dear Lerato Booi

Apologies for the delayed response and for the inconvenience caused.

We didn't receive the payment you're referring to. Please send us your proof of payment to

Total required to reconnect your service is R 943.98. Kindly refer to personal for your latest statements.

Regards

Elna

's update20 Jul 2016, 17:42
Reviewer Update

For how long now