BAD SERVICE

<p>I am becoming more and more disillusioned with DSTV’s customer service…we’ve been to their offices, we’ve phoned them, but yet every month they suspend our services for payment not received. YOU WONT RECEIVED Payment because on the 22/3/16 we payed your cashier (Pindiwe Maka) up front for a year for both addresses (Customernumbers: ***0 and ***). Please I HOPE YOU ARE GOING TO COMPENSATE US FOR THE INCONVENIENCE OF NOT BEING ABLE TO WATCH TV; FOR PETROL AND OUR AIRTIME TO EXPLAIN THE SAME STORY OVER AND OVER. WE don’t owe you…PLEASE GET YOU FACTS AND ADMIN IN ORDER…THIS IS FRUSTRATING…I’m sick and tired of reference numbers: and SMS’s to be reconnected...and driving to N1 everytime forb past 3 months ... I received a ref #: *** and Line manager (Deserey) at N1 promised she would escalate my query and copy me in (but all this seems like empty promises)...I want to know how are you compensating me for all 3 months of inconvenience caused by you?? </p> <p> </p>