Bad service

<p>Never had such bad service as with DSTV. As from the start where they actually deliverd my Explora to the wrong address from waiting for them to send it back to me.. as from then they gave me some installers number that couldn't even assist me properly. So I had to phone DSTV again to give me someone else's number.. And now they are taking more than a week to escalate my DSTV compact to DSTV Premium.. I phoned 3 times this week a lady said to me that they didn't escalate it properly and she will assist me, the phone went dead and then they don't even phone back. When you phone back they can't put you through to the right department.. but the lady that just assisted me could put me through.. they take money of from my account even though I don't even have the Explora as yet.. really terrible service.. </p>