Item: DStv (MultiChoice)
Rating: 1

DStv (MultiChoice)'s replyOfficial

27 May 2016, 09:31

Dear Linda,

Thank you for taking our call today.

As discussed, we do not have payment arrangement.

It is important to settle the outstanding balance first before the service can be restored.

Should you require any further assistance, please don’t hesitate to contact us.

Kind regards

Dinah

DStv (MultiChoice)'s reply27 May 2016, 09:31

Official

Dear Linda,

Thank you for taking our call today.

As discussed, we do not have payment arrangement.

It is important to settle the outstanding balance first before the service can be restored.

Should you require any further assistance, please don’t hesitate to contact us.

Kind regards

Dinah

's updateReviewer Update

27 May 2016, 09:52

Hi Dinah Multi choice will get their Money back that's not a problem but my main issue is that you cant ( not u in person the Company itself ) is failing to meet Client halfway ! like Really ........? Am I suppose to rate the services any better now cos seemingly to me its either your way or no way at all! That's How i see it . I'm still not happy , i wont lie . that's all i have to say as a Client . The Call did not make any difference to my query still! but then they say put money first and we can help !my point of view .

's update27 May 2016, 09:52

Reviewer Update

Hi Dinah Multi choice will get their Money back that's not a problem but my main issue is that you cant ( not u in person the Company itself ) is failing to meet Client halfway ! like Really ........? Am I suppose to rate the services any better now cos seemingly to me its either your way or no way at all! That's How i see it . I'm still not happy , i wont lie . that's all i have to say as a Client . The Call did not make any difference to my query still! but then they say put money first and we can help !my point of view .

DStv (MultiChoice)'s replyOfficial

28 May 2016, 07:21

Dear Linda,

Thank you so much for your feedback.

As discussed, it is important that the current status of the account is updated.

Once done, your DStv service will be activated provided the service is fully paid.

Kind regards

Dinah

DStv (MultiChoice)'s reply28 May 2016, 07:21

Official

Dear Linda,

Thank you so much for your feedback.

As discussed, it is important that the current status of the account is updated.

Once done, your DStv service will be activated provided the service is fully paid.

Kind regards

Dinah

Bad service