BAD SERVICE

Let me start by saying I have been busy with DSTV (Multichoice) since early Feb. It started when my friend advised us about the price lock offer as we are currently paying that, he advise us good deal as you get a new PVR decoder no additional charge. I called since early Feb and by mid March still no reply, eventually I got a call manage to switch decoder from my name to husband name but they juts can't get it right. I paid R841 on the 21st of March and account finally got switch on the 24th/03 we requested that the credit on my acc be trf to his account as this will balance out until the next instalment. Well it the 21/04 and still not fix. We have been deactivated at least twice a week since the switch due to non-payment but the credit is laying in my account and no trf of funds was done as requested. We have again be deactivated and reason non-payment. The other problem they telling me that a credit of R500 will be refunded how can it cost you R340 for 4 days on previous contract. I asked for a breakdown of bill but still waiting. Clearly a *******. I have done numerous calls logged a lot of complaints on client service website but no one has called me back or responded.