BAD SERVICE

I purchased a DSTV decorder from GAME in Prittchard Street JHB and was said to call the Multichoice center which will in turn give me contact details for my closest installer . I spoke to Gugu on ***at Multichoice who gave me the number for an installer *** , I called this number serveral times and he promised he will come to install the dish . I gave him my address on 3 different occasions and each time I phoned him he did not know who I was and I had to start the whole procedure again . On few occasions I spoke to him he told me he was asleep and babalaas and his workers are also drunk and will not make it to come out . This is unbelievable and shocking , I am waiting for over a month now with nothing done , I spoke to him yesterday and he said he will come around 6pm to install the dish but he never came . I tried calling him several times afterwards ut he does not answer my calls .