Bad service

Dstv has been making our lives really miserable. We have been calling in every month from Nov 2014. The amounts have been paid yet after it has been paid its cut. We need to call and get it sorted out. This month as well. We spoke to Shezlan from Durban regarding this matter. We are on a compact bouquet that's 315, yet dstv showed 560.50. And we were told we have a credit balance. We paid the 315 and today the account has been suspended, call centre states that we called in to upgrade services to premium. It really is frustrating, *********** people in the call centre as it seems that everyone other person I speak to gives another story. Sort out this stupid mistake, it was not our fault but a fault on your side. And the customer is always right<br> <br>