LM
Lizzy M
1 reviews | Active since Mar 2022
11 Dec 2023, 08:38
Bad service
On the 3rd of Dec 2023 I made a payment to a wrong dstv account, contacted dstv on all customer service platforms , even send proof of payment to their email address and they told me it's sorted, two days later I'm disconnected, called again they said it's sorted just to be disconnected again, I have 4 references numbers to the same problem and now they giving me another reference number and say I must wait 48 hours to be sorted.. Very bad service and frustrating.. Considering to cancel my acc cos I can't be assisted moss
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Dec 2023, 08:45Hi Lizzy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Dec 2023, 08:45
Official
Hi Lizzy,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LM
Lizzy M's updateReviewer Update
11 Dec 2023, 11:58Thank you for your quick response, if only I knew contacting hello Peter would get me quick assistance, would have done it long time ago.. Thank you dstv multichoice for ur assistance, thank u hello Peter
LM
Lizzy M's update11 Dec 2023, 11:58
Reviewer Update
Thank you for your quick response, if only I knew contacting hello Peter would get me quick assistance, would have done it long time ago.. Thank you dstv multichoice for ur assistance, thank u hello Peter