IK
Irma K

1 reviews | Active since Aug 2017

26 Jul 2020, 12:58

Bad service

I rented a movie and they charged me, but it never gave option to watch. I phoned dstv two times and the last consultant promise to phone me back to resolve the problem. They never phoned and i phoned again, but another consultant said I must wait. It is a day later, they took my money and my son never watch his movie

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2020, 13:46
Official
Hi Irma, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
IK
Irma K's update28 Jul 2020, 08:05
Reviewer Update
It is impossible.
There was no missed calls on my cell ***, alternatively phone me on my landline ***