1 reviews | Active since Dec 2016

07 Nov 2019, 08:39

BAD SERVICE

Just now, I was calling DSTV to inquire about the balance that suddenly changed from the one I was paying before. The person I spoke with tried to explain the charges to me (which made no sense) and so I asked to speak to his manager. I was placed on hold for 30min and the line dropped before they could get back to me Unfortunately I could not get the guy's name

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Nov 2019, 12:12
Official
 Dear Unathi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team