Bad Service

Dealing with MultiChoice can be such a tedious experience. I made payment on the 30th July, my subscription was disconnected 02nd August when I call the call centre I'm told I have to pay the reconnection fee, seriously ?? 2 days later and I must pay connection fee? this is not the 1st time this has happened and its frustrating that we need to go through these measures to be assisted cause no one knows what they doing in that call centre.. I spoke to Marcus who promised that someone will call me before end of business day and reconnect my service's as I refused to make any payments, still nothing...

I also requested to be contacted by someone who will then assist with an upgrade,and still nothing.. I am currently sitting and staring and commercials whilst I have paid my subscription...