JM
Joey M

1 reviews | Active since Oct 2022

28 Sept 2024, 10:54

Bad service

***9 Few minutes ago I called *** the consultant fail to check the previous conversation of calls I made last month.Reason for asking is because from the 2nd September we were out of electricity and I want to pay and reconnect today.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Sept 2024, 11:53
Official
Hi Joey, 

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
JM
Joey M's update28 Sept 2024, 13:18
Reviewer Update
I need to make a payment please respond urgently ***9 how much toI pay.
JM
Joey M's update28 Sept 2024, 13:22
Reviewer Update
They are two balance:Your DStv bill is currently *R799.53*. Please pay by *2024/09/28* to avoid being disconnected.

Remember to *use* your *Customer Number ***9* as a *reference* when *making a payment*.

*Note*: any changes made to your account before *2024/09/28* will affect your balance. Another one
JM
Joey M's update28 Sept 2024, 13:33
Reviewer Update
Another amount to pay please send the correct amoun for September billing only.:Not this one --------‐'z balance brought forward R102.16
Access Fee R 116
DStv Compact Subscription R 453.37
Reconnection Fee R 50
Total Amount to Pay R 721.53 Due Date 28 Sep 2024