Bad service

I am again upset about the service, every month it is the same mistake, they always send me the incorrect billing for my account and I always pay, this time I am not going to pay even a penny because they are now a ****, last month they encourage me to take the service of their so called internet router and I am paying for the data I don't use.

They will send the. Message that they loaded data but my phone is always show connection with no data, so it is not the first time they give me the poor service, this afternoon I called them and they kept me hanging for more tha. 30min, they transferred me to the manager who is very helpless and cut the phone in my ear,

I would like Hello Peter to intervene and help me with dstv, I no longer want their service.