Bad service

Good morning my name is lucky shabangu . bought an explora, and on the 28th of June an installer came to install it. On that very same date R360 was debited from my account. A week later my account was suspended I made a phone call to multychoice to ask why is my account suspended I was told that I need pay a prorated amount of R249 so we came into an agreement that they will debit the prorater and the price lock amount on the 28th of July. After of the efforts I made they still discounted my account 3 times and I phoned again and they apologized a reconnect my account. I was advised that my account won't be disconnected anymore. Still on the 23rd of July it was disconnected. And I phoned and again they apologized. And I made payment of R300 on the 28th of July. But I was told that I need make payment of R1500, no one can explain why I need to pay that amount, the explanation I got is that it's a system glitch. At that time I couldn't watch my extra view. Because the installer couldn't do it a said will come again till to date I'm still waiting for him. So now I'm canceling my subscription of the explorer and want remain with my old HD Decoder. And I would like to be send a correct billing. I'm not happy at all because I have spent a lot money on airtime and my time to try ad resolve this problem. I believe I'm not liable for any cancelation fees or reconnection fees.

Regards Mr L Shabangu