SN
Slindile N
1 reviews | Active since Jul 2015
22 Jul 2015, 10:40
Bad rude behavior
I called in the call centre on the 20th of July around 22h30 wanting an upgrade the call centre agent I spoke to whose name is PEARL KHAMBULE was extremely rude she sounded tired frm the way go frm the greeting I'm sure she is tired of working there can you guys excuse her and give other people that are ,ore hungry for work she ended up not even assisting me her rudeness is up the hills my God no customer service of what so ever<br> <br>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Jul 2015, 18:21Hello Ng5441,
Thank you for taking our call today.
As per our telephonic discussion, we apologise for your inconvenience. We assure you that we are taking the necessary steps to address our consultant. Thank you for bringing this matter to our attention.
We value our customers and we ask you to please feel free to continue providing us feedback about our services.
Thanks again for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As per our telephonic discussion, we apologise for your inconvenience. We assure you that we are taking the necessary steps to address our consultant. Thank you for bringing this matter to our attention.
We value our customers and we ask you to please feel free to continue providing us feedback about our services.
Thanks again for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply22 Jul 2015, 18:21
Official
Hello Ng5441,
Thank you for taking our call today.
As per our telephonic discussion, we apologise for your inconvenience. We assure you that we are taking the necessary steps to address our consultant. Thank you for bringing this matter to our attention.
We value our customers and we ask you to please feel free to continue providing us feedback about our services.
Thanks again for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As per our telephonic discussion, we apologise for your inconvenience. We assure you that we are taking the necessary steps to address our consultant. Thank you for bringing this matter to our attention.
We value our customers and we ask you to please feel free to continue providing us feedback about our services.
Thanks again for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,