1 reviews | Active since Apr 2017

27 Apr 2017, 12:49

bad responds and customer service.

<p>i had a bad experience with multichoise my account is fully paid and i dont owe them anything and the account has been closed, i tried calling their call centre last night to send me my statement as i need to give it to the bank for some personal issues, now my things have stuck because of multichoice *********** call centre agents who promised me he will send my stastement i waited and waited for it even today nothing has happend "Prince " the guy who was helping and said he sent the statement via my email. i was planning on re activating my account but now im not interested at all. if this is how multichoice deal with their customer im afraid you've lost one.</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Apr 2017, 08:19
Official

Dear Malwande Nobode

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter team