WK
Wynand K
1 reviews | Active since Mar 2011
17 Jul 2020, 12:15
Bad ****py system and service
Clearly the lock down has caused a brake down with their systems. I have been paying my account every month via eft as I do not trust DSTV with debit orders. Ever since April, I have been paying the amount shown on the DSTV app, but the last two months I realized that there are a big issue with DSTV, one day I will own them R1800 the next day I will own them R1200.00 with out making any payments to them. Yesterday the app showed I own them R1209.00 today it shows that I own them R529.00, then my service whent off. While speaking to an useless agent that advised me that the service has been suspended as my account is over due, I went into the app again, and it shows that I own them R 279.76. I will not pay anything to DSTV and they can go and promote their racisem some where ells. The only thing they care about is promoting racisem and engouraging it. They just want to break down the Afrikaans people in this country. I do not want anything form DSTV but them to leave me alone and never make contact wth me again. There is much better services out there online then they will ever be able to offer.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
17 Jul 2020, 12:57Hi Wynand,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Jul 2020, 12:57
Official
Hi Wynand,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
17 Jul 2020, 14:16Hi Wynand,
Kindly note that your account was short-paid over the last two months. On the 25th of June, you paid R400.00 while you had an outstanding amount of R302.36. The remaining credit of R97.64 was not enough to cover your service until your next payment date after the 25th of June.
The online self-service option is currently showing R279.76 because your account is suspended and you have an outstanding amount of R279.76.
Please pay R523.73 to reconnect the account, this amount will cover your service until the 27th of July.
Regards
DStv: Hello Peter Team
Kindly note that your account was short-paid over the last two months. On the 25th of June, you paid R400.00 while you had an outstanding amount of R302.36. The remaining credit of R97.64 was not enough to cover your service until your next payment date after the 25th of June.
The online self-service option is currently showing R279.76 because your account is suspended and you have an outstanding amount of R279.76.
Please pay R523.73 to reconnect the account, this amount will cover your service until the 27th of July.
Regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Jul 2020, 14:16
Official
Hi Wynand,
Kindly note that your account was short-paid over the last two months. On the 25th of June, you paid R400.00 while you had an outstanding amount of R302.36. The remaining credit of R97.64 was not enough to cover your service until your next payment date after the 25th of June.
The online self-service option is currently showing R279.76 because your account is suspended and you have an outstanding amount of R279.76.
Please pay R523.73 to reconnect the account, this amount will cover your service until the 27th of July.
Regards
DStv: Hello Peter Team
Kindly note that your account was short-paid over the last two months. On the 25th of June, you paid R400.00 while you had an outstanding amount of R302.36. The remaining credit of R97.64 was not enough to cover your service until your next payment date after the 25th of June.
The online self-service option is currently showing R279.76 because your account is suspended and you have an outstanding amount of R279.76.
Please pay R523.73 to reconnect the account, this amount will cover your service until the 27th of July.
Regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
17 Jul 2020, 14:17 Hi Wynand,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Jul 2020, 14:17
Official
Hi Wynand,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
DStv: Hello Peter Team
WK
Wynand K's updateReviewer Update
17 Jul 2020, 15:07Dear DSTV.
I am no longer interested in your service. I do not want DSTV anymore. You guys promote ****** specially on your Kyknet channel. I will also not pay for the next month as I do not want to watch the same repeats over and over again. I have fiber and are very happy with steaming what ever I want to watch without watching the same program over and over again, while you advertise that it is a new season or what so ever. It is exactly the same as the last ones. You guys never have new content and also dont incurridge afrikaans. As you guys no longer support white people or Afrikaans in this country I will not support you any more. You can go and stuff the the outstanding amount and, please go ahead and blacklist me for this so that I can sue you. As I have screenshots of all the amount that I was due as well as the time my account balance has changed every couple of days. This is enough proof that your system is ******* and want me to pay for someone ells account as well. Thank you for all the repeats.
I am no longer interested in your service. I do not want DSTV anymore. You guys promote ****** specially on your Kyknet channel. I will also not pay for the next month as I do not want to watch the same repeats over and over again. I have fiber and are very happy with steaming what ever I want to watch without watching the same program over and over again, while you advertise that it is a new season or what so ever. It is exactly the same as the last ones. You guys never have new content and also dont incurridge afrikaans. As you guys no longer support white people or Afrikaans in this country I will not support you any more. You can go and stuff the the outstanding amount and, please go ahead and blacklist me for this so that I can sue you. As I have screenshots of all the amount that I was due as well as the time my account balance has changed every couple of days. This is enough proof that your system is ******* and want me to pay for someone ells account as well. Thank you for all the repeats.
WK
Wynand K's update17 Jul 2020, 15:07
Reviewer Update
Dear DSTV.
I am no longer interested in your service. I do not want DSTV anymore. You guys promote ****** specially on your Kyknet channel. I will also not pay for the next month as I do not want to watch the same repeats over and over again. I have fiber and are very happy with steaming what ever I want to watch without watching the same program over and over again, while you advertise that it is a new season or what so ever. It is exactly the same as the last ones. You guys never have new content and also dont incurridge afrikaans. As you guys no longer support white people or Afrikaans in this country I will not support you any more. You can go and stuff the the outstanding amount and, please go ahead and blacklist me for this so that I can sue you. As I have screenshots of all the amount that I was due as well as the time my account balance has changed every couple of days. This is enough proof that your system is ******* and want me to pay for someone ells account as well. Thank you for all the repeats.
I am no longer interested in your service. I do not want DSTV anymore. You guys promote ****** specially on your Kyknet channel. I will also not pay for the next month as I do not want to watch the same repeats over and over again. I have fiber and are very happy with steaming what ever I want to watch without watching the same program over and over again, while you advertise that it is a new season or what so ever. It is exactly the same as the last ones. You guys never have new content and also dont incurridge afrikaans. As you guys no longer support white people or Afrikaans in this country I will not support you any more. You can go and stuff the the outstanding amount and, please go ahead and blacklist me for this so that I can sue you. As I have screenshots of all the amount that I was due as well as the time my account balance has changed every couple of days. This is enough proof that your system is ******* and want me to pay for someone ells account as well. Thank you for all the repeats.