BAD PRODUCTS AND AFTER SERVICE

I BOUGHT A DECODER IN 2020 NOVEMBER , APRIL 2021 I RETURNED IT BACK BECUASE IT WAS RESTARTING ON ITS OWN. I WENT TO THE MULTI CHOCE IN BENONI, THEIR SERVICE WAS NOT GOOD AT ALL, THEY FIRST TOLD ME THAT MY DECODER HAS PASSED 3 MONTHS THEN IT MUST BE FIXED I REFUSED. I THEN CALLED MPHO THE REP WHO GAVE THEM A GO AHEAD TO GIVE ME A NEW ONE. I WENT WITH IT HOME AFTER A WEEK IT DID THE SAME THING, WHEN I RETUERNED IT I WAS TOLD THAT IT IS A REPAIRED UNIT, THEY GAVE ME A 3RD ONE IT ALSO DID THE SAME THING , I RETURNED THE 3RD ONE IN SEPTEMBER 2021, AND I WAS TOLD THAT I NEED TO PAY R700, HOW? BECAUSE EVEN THE ONE THIRD ONBE THEY GAVE ME DIDNT EVEN LAST 3 MONTHS . I MET A DSTV INSTALLER AND HE TOLD ME THAT MULTICHOICE IS AWARE THAT THE EXPLORER 2A HAS PROBLEMS, THEY REFUSED TO GIVE ME A NEW, ON TOP OF THAT WHEN I RETURNED WITH THE 2ND AND THIRD DECODER I NEED TO PAY THE INSTALLER TO COME AND SORT OUT THE NEWORK. ALL IN ALL IN MY LIFE I HAVE OWN 4 DECODERS IN LESS THAN 2YEARS , WHAT KIND OF MADNESS IS THAT. I NEED MULTICHOICE TO IETHER GIVE ME MY MONEY BACK OR A NEW DECORDER !