bad product and service

afternoon

I'm very dissappointed with multichoice after spending more than a hour trying to be help about my catch up fanctionality.

first consulant dropped me after I spent more than 25 min with her saying she wants to find out if are the any issues with catch up

second consultant spent lot of time trying to resolved the issue as she made me to reset decoder and I deleted all my recordings but still the issue is not resolved

I paying for functionality that is not working

When I go in into catch up there's nothing to catch up on why am I paying so much

only function I get is Boxset why I don't have episodes.

which shows I enjoy in my own time

I'm not happy about this including that you guys made me to delete my recordings

why am I treated this way

restore my services so I can catch up on the The Queen, Isibaya rythme city and other programmes to view in my own time