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conroy H

1 reviews | Active since Jun 2019

18 Oct 2019, 12:12

Bad poor customer service and work Ethics, *****ing my money whilst on Price Lock

I’m on price lock with DSTV Multichoice, for only 12 month so far, since March 2019 DSTV have been debiting my account with over R1150, and 1 October DSTV(Multichoice) Debit my account with R2250, I immediately call their call centre, spoke to Khanyi(Lady) and she could pick up that DSTV took more money since March 2019 from my account, and also saw the R2250 debit which is incorrect(Calls are recorded By the way) She informed me I should send a mail to Helpdesk and DSTV, explaining the issue, and they will refund me, the money owed, and pay me back the more than double debit 1 October....I’ve send 4 emails, I made 4 calls for them to rectify, to date DSTV made no attempt to call me, no email...Nothing from them....My app now shows me, they will debit my account with R4670....F... crazy people.....I have send back the unauthorised debit of R2250, my service is active, but no one at DSTV wants to sort this out....I will see my attorney, and file a law suit against them for braking contract.....*********, poor service, draining SA people of their money....DSTV I rebuke you in the name of Jesus, now you be careful...sort this out, I’m a paying client, your only bread and butter is us....sort my account out you nothing.....call me *** conroy Holtzhausen

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