BH
Brian H

1 reviews | Active since Apr 2024

07 Apr 2024, 16:39

Bad picture quality on Dstv

For a few months now I am having a problem with DSTV streaming. The picture quality is poor, often blurred and then comes right for a short while, then back to a blurry picture and so on. Today I cannot get a picture, just sound, but the adverts have a picture.

I have tested by using YouTube, perfect picture but when returning to DStv, bad picture quality.

For the high cost of DStv this is not acceptable.

Please sort out your problems. I know that there have been issues with the cable recently but this does not explain the differences between DStv and a YouTube.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Apr 2024, 17:05
Official
Hi Brian, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
BH
Brian H's update07 Apr 2024, 20:58
Reviewer Update
An update…. Picture back, watched for about an hour then picture froze. Restarted and watched for about 5 minutes and again froze. Screen changed to blank with 3 dots flashing . Oh well off to bed now as enough is enough 😎😂