1 reviews | Active since Jan 2013
BAD PATHETIC SERVICE
I got myself the famous explora to my dissapointment. First it was a Struggle to get the thing working then it took me three days (still not workiing ) to try to get my app recording function working. I have spend more the an hour on the ****** cellphone to get someone to fix it then i go in the website log in at work to talk to them an still they send me back home so that I contact them and not that they will offer any help to say to me that at what time can they phone me to assist me in getting their brilliant function that this brilliant Macnificant explora white elephant in my house to work , but NO the costumer must phone , Costumer must waste time and money to pay Multichoice the end of the month. And Please if someone phones me because of this complaint dont say sorry fix my ****** problem
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We would like to sincerely apologise for the delay and any inconvenience caused.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 month contracts that is why we have escalated for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard. We would like to sincerely apologise for the delay and any inconvenience caused.
We have escalated your query to the DPP department to assist you directly with your concerns. Please be advised that we do not have access to the DPP Explora 24 month contracts that is why we have escalated for urgent assistance.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta