MV
Melein V

1 reviews | Active since Nov 2019

16 Nov 2019, 11:42

BAD PATHETHIC SERVICE FROM MULTICHOICE DSTV

BAD PATHETIC SERVICE FROM MULTICHOICE

CHARGING ME EXTRA FUNDS EVERY MONTH AND THEY CANT EVEN EXPLAIN WHAT IS IS FOR.

TRIED TO RESOLVE TROUGH CONTACT SERVICE AND IT HASNT BEEN AND THEY LSO CANT ASSIST ME KEEP ON TRASNFERING MY CALL AND HANG UP THE PHONE.

I ASKED 3 MONTHS TO CANCEL A DECODER IT HASNT BEEN DONE ???NO ONE CAN EXPLAIN WHY.THEY TELL ME IT WAS REQUESTED BUT CANCELLATION DEPARTMENT HASNT DONE IT NO ONE CAN TELL WHY

MY SERVICE GETS CUT OFF ON MY NEW DECODER ON HTE 16TH BUT MY PAYMENT DATE IS ON THE 20TH DUE.

I WANT ANSWERS!!!!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2019, 18:11
Official
Hi Melein visser,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team