1 reviews | Active since Apr 2015
Bad Installation and pricing
This apparently 'accredited' DSTV installation agency is certainly not what they claim to be! They arrived an hour late, gave me a quote they said would take two hours - it didn't it took 3 additional hours so I had to leave to another appointment and left my sister to conclude the installation and message me invoice amount so that I could effect an EFT transfer which was previously arranged with the office. I certainly do not carry huge amounts of cash on me! The did an absolutely unsightly job, the invoice came in at about R3000.00 more than expected and then they become confrontational and after phoning myself and my partner over 10 times threatened to remove the installation if they did not receive an immediate payment confirmation (which totally depends on how fast the bank sends it), so much so that we felt we had to call security to go to my sisters aid.<br> The huge holes in my walls and unsightly black and white mix cable band around my house will need much more finance to repair and they had to be asked to clean up there mess and consequently did a half job. Very disturbing and unsafe to have this unprofessional outfit anywhere near your premises!
Dear Ruth
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
Dear Ruth
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
