JM
Jabulile M
1 reviews | Active since Aug 2015
03 Feb 2020, 15:04
Bad infuriating customer service
Yall are *********** I've been trying to get assistance since morning but you keep putting me on hold or hanging up... Just reconnect my serverices for God's sake... Stephanie gugwini is an *********** manager who should removed from her position as she never doed what her job description entails
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Feb 2020, 18:17Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Feb 2020, 18:17
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
03 Feb 2020, 18:28Hi Jabulile,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
The payment is currently not reflecting on your account. We have therefore escalated the proof of payment to our Finance team.
In the interim, I have reconnected the services.
Kindly contact us on *** should you need further assistance.
Kind regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
The payment is currently not reflecting on your account. We have therefore escalated the proof of payment to our Finance team.
In the interim, I have reconnected the services.
Kindly contact us on *** should you need further assistance.
Kind regards
Ntando
DStv (MultiChoice)'s reply03 Feb 2020, 18:28
Official
Hi Jabulile,
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
The payment is currently not reflecting on your account. We have therefore escalated the proof of payment to our Finance team.
In the interim, I have reconnected the services.
Kindly contact us on *** should you need further assistance.
Kind regards
Ntando
On behalf of MultiChoice, I want to extend my sincerest apologies for the negative experience that you had with our service.
The payment is currently not reflecting on your account. We have therefore escalated the proof of payment to our Finance team.
In the interim, I have reconnected the services.
Kindly contact us on *** should you need further assistance.
Kind regards
Ntando