Bad experience with Multi choice and bad service

Mutilchoice is a ****. I've paid R800 for one month and I keep calling and sending proof of my payment and all the consultants keep saying is that they are allocating my payment but they never do...since October 30th I made a payment at Pep cell in braamfontain of R400 around the 12:41 and it went through. On the 4th November got home my DSTV is disconnected I had to make another payment of R400 via cellphone banking. I did that and went back to Pep cell about my first payment and they did go through every and my payment wasn't reversed and they tired calling Mutichoice on my behalf but they asked for me...I kept calling every week about the account and sent proof of payment which was allocated to a different persons payment not sure why cause I sent correct details. Every consultant I got on the call mentioned that they will allocate my payment and I should check on the 25th of November if its not allocated. 25th I get a message that my DSTV isn't paid which I never had problems with before but now they *****ing me up cause I'm using my airtime while they go around in circles. they not giving me the money to make payments. just because I'm dark in colour they giving me the run around even after I sent then proof. Now they charging me amount of R500 and something for the fault on there side. I don't understand why they don't just give people good customer service cause we pay and want to watch TV.

DSTV is a **** and they not willing to listen to peoples complains they not doing what they supposed to do all they want is money from people as if we sell our bodies to get this cash. STOP ****ING PEOPLE MUTLICHOICE IVE NEVER MISSED A PAYMENT BUT NOW THEY GIVING ME A RUN FOR MY MONEY. Dstv doesn't know how to handle peoples complains I'm tired of DSTV nobody is willing to assist on my problem but hey keep charging I won't pay my DSTV until they sort out this **** of there's.