Bad Experience

Signed up for Premium Stream on the 15th of September to be able to watch some sport. R799.00 was deducted from my credit card and my services was activated. On the 16th of September, my services were deactivated due to non-payment. Spend hours on the chat application and calling the DSTV call centre to try and get it resolved. Overall had a terrible experience but was relieved to finally get it resolved and was assured that payments have now been allocated correctly and the issue will not happen again. Come the 17th of September once again my services were disconnected, and I had to go through the same experience again. 18th of September again, disconnected and I just left it as I did not have any patience left. Today the 20th of September I am again trying to get this resolved. DSTV not delivering on the services paid for. There is clearly some form of backend problem with credit card transaction on their website and the agents that have been assisting me is not trained up on credit payment issues. Overall, it’s been a very bad experience to such an extent that I am willing to miss every Rugby World Cup game just to not have to deal with DSTV anymore and get my money back It’s that bad.