1 reviews | Active since Sept 2023
BAD EXPERIENCE EVER
For the past 3 months I've downgraded my package to DSTV Access because i just could not afford the DSTV Compact anymore but this month on the 8th they decided to close their channels after I've already paid their Dstv Access monthly subscription........i called and made an enquiry they stated that i still have an outstanding amount of +- 600 ofwhich i could not understand where that is coming from and i immediately requested for a breakdown they stated that the reason behind the current balance is because i have requested a reconnection of the Dstv Compact whilst i never did that.
These people are pathetic ****ers after i made a second call they removed a certain amount but i still have an outstanding amount of 163 that they say i must pay before i can access the channels but funny enough they cannot account for it and days are going by they still have not solved the issue.
I am so disappointed with Multichoice and how they treat their clients no wonder many people have decided to leave this company it is so uncalled for.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
