Bad Experience

The Gugulethu Mall DSTV. I had the E48 error message and paid 300 for a technician to go and fix the problem. They came, told me it was fixed but a few minutes after they were gone the same problem started again, called them, they came on the following day and this time they told me that I had to pay another 300 because the issue was the cable it needed to be tied properly.

My question is that if I experienced the same E48 error right after they left, what have they fixed and why wasn't I told upfront that there would be fees for each ***** they insert to fix the problem. How many R300 should I pay before the E48 error gets properly fixed.