JM
Jacqueline M
1 reviews | Active since Jun 2013
19 Jun 2023, 16:37
Bad experience
I'm having a very bad experience. My DSTV was disconnected, I have paid reconnection fee plus balance owing on the 15/06/ till now i am not connected. I was asked to email proof of payment which I did and when they receive the tell me to wait for another 48hrs which i do not understand. I spend my airtime to make calls even now i'm disconnected and a very unhappy client.
Helpful (0)
Replies (6)0
Replies (6)
DStv (MultiChoice)'s replyOfficial
19 Jun 2023, 17:05Hi Jacqueline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Jun 2023, 17:05
Official
Hi Jacqueline,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
JM
Jacqueline M's updateReviewer Update
19 Jun 2023, 17:31How long, this is a very bad service i have ever received
JM
Jacqueline M's update19 Jun 2023, 17:31
Reviewer Update
How long, this is a very bad service i have ever received
JM
Jacqueline M's updateReviewer Update
20 Jun 2023, 13:57Good day,
Thank you for your reply, last 4 number of card are: 9231
Thank you for your reply, last 4 number of card are: 9231
JM
Jacqueline M's update20 Jun 2023, 13:57
Reviewer Update
Good day,
Thank you for your reply, last 4 number of card are: 9231
Thank you for your reply, last 4 number of card are: 9231
JM
Jacqueline M's updateReviewer Update
20 Jun 2023, 14:15Thank you Makamohelo
JM
Jacqueline M's update20 Jun 2023, 14:15
Reviewer Update
Thank you Makamohelo
JM
Jacqueline M's updateReviewer Update
22 Jun 2023, 10:19Hi Makamohelo ,
Let me ask my brother regarding that and I will get back to you.
Regards
Jackie
Let me ask my brother regarding that and I will get back to you.
Regards
Jackie
JM
Jacqueline M's update22 Jun 2023, 10:19
Reviewer Update
Hi Makamohelo ,
Let me ask my brother regarding that and I will get back to you.
Regards
Jackie
Let me ask my brother regarding that and I will get back to you.
Regards
Jackie
JM
Jacqueline M's updateReviewer Update
24 Jun 2023, 09:43HI Makamonelo
My brother says he never agreed on any policy, now the decoder is off again? When he calls they say he must pay R1106, please assist
My brother says he never agreed on any policy, now the decoder is off again? When he calls they say he must pay R1106, please assist
JM
Jacqueline M's update24 Jun 2023, 09:43
Reviewer Update
HI Makamonelo
My brother says he never agreed on any policy, now the decoder is off again? When he calls they say he must pay R1106, please assist
My brother says he never agreed on any policy, now the decoder is off again? When he calls they say he must pay R1106, please assist