LR
Leo'Lee Radebe

1 reviews | Active since Mar 2018

28 Oct 2020, 21:25

BAD ERROR SERVICE AS ALWAYS

DSTV can frustrate you I dont wanna lie NXHI !!!

SOUTH AFRICA Multichoice seriously need a competition I for one has had it over years.

I just to watch "THE RIVER" On my laptop DSTV NOW as BF is watching soccer, guess what ! ERROR "THIS CHANNEL IS NOT ON YOUR PACKAGE ! HOW NOW ?

I tell him, He switches to channel : 103 it plays fine, My PVR HAS EVEN RECORDED THE RIVER, ITS EVEN ON MY TV CATCHUP BUT DSTV NOW TELL ME ITS NOT ON MY PACKAGE NXHI !

Mina ngikhathele yi Multichoice I don't know how many reviews/complains I have listed here, DSTV don't give a S.....# as they know very well we ALL have no where to go but rest assured MULTICHOICE, oneday you'll wish you would have taken care of your customers big or small, S.A is watching and soon competition will come and our prayers will be answered.

So many bad reviews yet there's no change! sies.

Thanks but no thanks

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Oct 2020, 22:49
Official
Hi Leo'Lee Radebe,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Oct 2020, 11:45
Official
Hi Leo'Lee Radebe,

We do sincerely apologise for the technical glitch you experienced on the App. We did have updated your DStv Now eligibility status. The technical error was a minor glitch, and you should be able to stream channel 103 on the App as it is part of your package.

These errors do pop up from time to time due to network interference. Next time we suggest kindly log out and clear your browsing history and log back in.


Please be assured of our best service and intentions at all times.


Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Tea

Best regards,