BAD DSTV SERVICE

We recentlymade a payment arrangement woth DSTV multichoice on our Premium , price lock package. When we get through todstv, as there is never any answer you have to hold for 20min. We have alsi sent numerous emails to sort out our problem, to no availor any feedback from dstv. We have been VERY patient!!! Dstv seems to be on for 2 days then switched off for no reason, then we have to phine again. If DSTV consultants record calls, everything should be on system as well!!! All previous calls, but the consultants seem to have no training and each one tells a different story. So if we have to pay for a luxury service, as a consumer we have to get what is being paid for,not so? I am very disgusted with the service and really wish an overseas company comes in and takes over the dstv market, obviously DSTV SA cant keep up. This is pathetic. I suggest someone gives us a call on ***,id:***.