Bad ds6

I had never experienced such bad services from a big company they disconnected my service that I already had been paid for I paid until the 2 October for compact plus but I sat now for more than 9 days with out any dstv I used more than R400.00 of airtime to call in until Saturday I decided I won't call in anymore. Dstv don't value their customers not even 1 call from them to follow up on my problem