1 reviews | Active since May 2016

15 Jun 2020, 21:11

Bad decision-making re programme removal

We are paying customers for over 20 years. Now this last week all of a sudden Channel 123 has unilaterally been removed!! What for? The Chase and Tipping Point. Now we sit with repeats of ******* like "Come dine with me SA". Total ******* and Chopped / Chopped Jnr repeats. All we have are repeats of programmes. What are we paying for? Can you please call me to discuss this mess that has taken place recently. Whoever is responsible for these decisions does not know what they are doing. My cell is ***

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 21:23
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 22:05
Official
Hi Lestie,

 Thank you for your enquiry. 

DStv offers a wide array of British content from BBC, M-Net, and Universal Channel. 

We are working closely with ITV Choice to ensure minimal disruption to your viewing. 

Please let us know what your favourite TV shows are on ITV Choice. 

Regards
 DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Jun 2020, 22:05
Official
 Hi Lestie, 

We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true

Regards
The DStv Hellopeter Team

Best regards,