Bad customer's service

Pathetic service - how pathetic is their self service system.

I've tried fixing an error on my secondary decoder for almost a week. Using the WhatsApp self service system, what a waste of time. In the end i was asked to contact client servicec. After numerous attempts still the same issues.

Please get a prober systems, not everyone is so privilege to sit on the phone all day holding to be number 3 in line, your call will be answered in 2min than 10min later you still listen to their stupid and irrational voice notes

Why are we paying?

I'll vote DSTV most bad customer's service of the yaer.