Bad customer service with multi choice

<p>Multi choice sucks. We had a full package for years with multi choice. On April 27 we contact customer service to change to the cheaper package which they did immediatly. Still they debit our account for the full package. We phone them again and they told us we need to reverse the money at the bank and pay at any checkers for the lower package which we did. The next day they debit again the full package and i phone again same story go to the bank and reverse with banking cost we need to pay. On 3rd of May our service was disconnect. I contact them again they told me we need to pay an extra amount of R300 because we revers the debit order in March. Really i think Multi Choice needs to send their emplyees for training. Still don't have tv. </p>