TJ
Thandiswa J
1 reviews | Active since Aug 2017
17 Oct 2023, 08:13
BAD CUSTOMER SERVICE ... REFUND NOT PROCESSED TWO WEEKS LATER
I had a 24 months contract with them, for R522 everymonth, the last month which was was October they debited R750, i disputed that from the 5th of October, to day is the 17th every now i call them im told the money has been processed and i will recive it in the next 24/72 hours it has been 12 days. their service sucks and they do have best interest for their client , they just want our money.So much inconvience
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
17 Oct 2023, 08:16Hi Thandiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Oct 2023, 08:16
Official
Hi Thandiswa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
