TJ
Thandiswa J

1 reviews | Active since Aug 2017

17 Oct 2023, 08:13

BAD CUSTOMER SERVICE ... REFUND NOT PROCESSED TWO WEEKS LATER

I had a 24 months contract with them, for R522 everymonth, the last month which was was October they debited R750, i disputed that from the 5th of October, to day is the 17th every now i call them im told the money has been processed and i will recive it in the next 24/72 hours it has been 12 days. their service sucks and they do have best interest for their client , they just want our money.So much inconvience

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Oct 2023, 08:16
Official
Hi Thandiswa, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team