BAD CUSTOMER SERVICE!!!!!! Oh no wait, the worse!

I have been struggling with DSTV for the whole week.

They made a mistake on my account; it has happened so many times before already. I have asked to speak to a manager, but my call gets dropped the whole time. On Monday the 13th I spent almost 4 hours to have it "sorted" which was not sorted completely. Only for it to be off two days later.

They owe me money and I want it back. How do you go from a credit to owing them money if you didn't use their services!!!!!!!!

I have been trying to speak to a manager but nothing.

They can go and hold hands with the electricity and water suppliers.