ET
Elelwani T

1 reviews | Active since Feb 2013

09 Sept 2020, 02:44

Bad customer service from Lerato DSTV live chart

I have was communicating with a lady called Lerato on DSTV life chart on the 07th September 2020, she refused to disconnect my package cause my Tv is not working, she told me that i must wait for my payment date, DSTV only disconnect and downgrade on your payment date, but it not the 1st time communicated with DSTV to disconnect my decoder, i think it's time to buy data and wach tv online.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Sept 2020, 07:21
Official
Hi  Elelwani, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
ET
Elelwani T's update12 Sept 2020, 05:05
Reviewer Update
Good day

It looks like the service is not suspended because i can still watch DSTV on my phone, kindly suspend the service .