ND
Nothando D
1 reviews | Active since Jan 2019
19 Aug 2020, 00:28
Bad Customer service from DSTV
As dstv Multichoice was operating on skeleton staff because of Covid19, I also used their WhatsApp service to query Extra View product sadly this automated service doesn't have this option. Little did I know that by using this service as per their advise I will end up with extra R300 debt to pay for using this obtuse service. How can DSTV Charge me to Query their service from their platform? I am the customer with a monthly debit order in place. Please help!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Aug 2020, 08:21Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply19 Aug 2020, 08:21
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team