SZ
Simphiwe Z

1 reviews | Active since Jul 2014

07 Oct 2016, 22:26

bad customer service for a paid service

<p>My dstv has not been playing the whole day an i had to call multi choice an i spoke to an agent by the name of sivuyile who was rude to me an try to assist who after failing to assist pretended could not hear me an after that hanged up the phone an did not even bother to call me back an the stupid service i had to pay money for dstv that is not playing an ontop of that i had to keep trying to call an everytime their ivr is suppose to put me to an agent the call cuts off we waiste our time an money for stupid worthless an pathetic service they all so useless if thats how they treat customers they should close business.Nx</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Oct 2016, 08:20
Official

Dear Simphiwe

We are acknowledge receiving your enquiry. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team