Bad customer service
DSTV chat is cold. No customer service , I called call centre almost 3 consecutive days why????? what happened to first time resolution?? Now as we speak my service is suspended again but I started new payment circle on the 25th now its suspended no payment why???? please someone call and correct my account now
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
07 Jul 2023, 09:56Hi Precious,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Jul 2023, 09:56
Official
Hi Precious,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
07 Jul 2023, 19:07I called in again I mean I need to be restored but still nothing, spoke to Lona whom she promised to ask her Supervisor to call me back Elihle but nothing ,with the incompetency caused by team as I previously requested billing circle to change ....... still no service yet I paid on the 25th
's update07 Jul 2023, 19:07
Reviewer Update
I called in again I mean I need to be restored but still nothing, spoke to Lona whom she promised to ask her Supervisor to call me back Elihle but nothing ,with the incompetency caused by team as I previously requested billing circle to change ....... still no service yet I paid on the 25th